In order to limit the spread of coronavirus we have closed our doors to most routine appointments and queries.
Please do not come to the surgery unless you have been advised to do so by a GP or nurse.
We will be conducting consultation by telephone or video for urgent issues only. If you need an examination you will be asked to come to the surgery.
If you are feeling unwell and have symptoms of fever, cough or difficulty breathing, please stay at home, avoid close contact with other people. The NHS 111 service has specific Coronovirus Pages which will guide you through what you need to do. Access these at https://111.nhs.uk/service/covid-19
If you are worried but have no internet access - then call 111.
You do not need to contact 111 if you are staying at home. Testing for Coronavirus is not required if you are staying at home.
Please do not attend the surgery, community pharmacy or hospital.
Routine Appointments Already Booked
If you have a routine GP appointment in the next few days this will be converted to a telephone or video appointment. Please do not come to the surgery unless this is arranged by a GP.
If you have a nurse or HCA appointment already booked, then a member of staff will contact you the day before your appointment to discuss the best way of dealing with your problem. If you are not contacted – please still attend that appointment unless you have a fever or new cough.
All prescriptions will now be sent through EPS to your nominated pharmacy. Any prescriptions not sent through EPS will need to be collected by your pharmacy from the practice. Please obtain your medication from your nominated pharmacy and do not come to the practice to collect your prescription. If you do not have a nominated pharmacy please ask your usual pharmacy to set this up for you.
Letters and other documents
We will email or post these to you. Please do not come to the practice to pick up documents
. The Government has announced plans to issue Fit Notes for Coronavirus Infection through NHS 111, if required by your employer. Please see the NHS 111 website for details. If you need to send documents to the practice, please either post them using Royal Mail, put through the letter box at the surgery or email them to firstname.lastname@example.org
Routine Smears, Pre-booked Dressings, Depot Contraception, Post-Natal Checks (8 week checks), childhood immunisation or midwife appointment.
If you have an appointment in one of these categories then please attend the surgery as normal and use the intercom to gain access to the building. PLEASE DO NOT ATTEND THE SURGERY IF YOU HAVE A FEVER, A NEW COUGH, IF YOU HAVE BEEN IN CONTACT WITH SOMEONE WHO HAS A CONFIRMED CASE OF CORONA VIRUS.
Attending the Surgery
If you have been asked to attend the surgery by a GP or Nurse , use the intercom at the front door when you arrive.
Please stand back from the desk when addressing the reception staff.
We hope that all patients will understand the exceptional measures that we have had to take to protect patients and staff from infection.
Please do not ring the surgery for general information on Coronavirus as our telephone lines are exceptionally busy dealing with urgent medical problems. Please access the latest government advice at coronavirus-covid-19
If you have an ongoing medical issue, please check this page on a regular basis to find out how we are delivering our services to patients.