Tel No (Appointments): 01707 644 451

Tel No (Results & Enquiries): 01707 644 451

Out of Hours: 111

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Annandale surgery is working together with Carers in Hertfordshire to offer support to patients of any age who have caring responsibilities. This includes parents of children with learning difficulties or young people who are carers to parents or other family members. Many people do not see themselves as carers. They are simply someone's parent, child or friend.

If you look after someone who is ill, frail, disabled, has mental health problems or misuses drugs or alcohol YOU ARE A CARER. Caring can be a 24/7 job that can be demanding and isolating. Carers in Hertfordshire will be able to connect you with the relevant organisations and support networks. They offer advice and you will also receive regular information sent directly to you.

Complete a carers form from reception, we will update your records and pass your information onto Carers in Hertfordshire. All registered carers can pre-book appointments for themselves and the person they look

Bernadette is our Carers Champion at the Surgery. Contact her if you require further information.

Please download the documents below if you are a registered carer and return to the surgery reception.

Carers Registrations form

For more information on Carers in Hertfordshire please visit the Carers in Herts website.

Carers Leaflet and Self Referral Form

Friends of the Patient Participation Group Minutes

Annandale Surgery - Carers Newsletter

Carers Development and Learning Courses

Carers in Hertfordshire run FREE courses and workshops specifically designed for carers.

Find out what courses are available throughout 2015/16.

Carers in Hertfordshire - Support Hub

Where: Furzefield Court Residents Lounge, Mutton Lane, Potters Bar, EN6 3BS

When: Last Wednesday of each month 10.30am - 12.30pm - just turn up!

  • 25 Jan
  • 22 Feb
  • 29 March
  • 26 April
  • 31 May
  • 28 June
  • 26 July
  • 30 Aug
  • 27 Sept
  • 25 Oct
  • 29 Nov
  • None Dec

Come along and meet other family carers, share your views and find out what help is available locally.

Speakers: February - Carer Advice talk, March - Age UK, June and October - one to one Carer Support Advisor appointments.

To get in touch with us please call 01992 58 69 69 email contact@carersinherts.org.uk or visit www.carersinherts.org.uk

Well Being for Carers

'Keeping Well in Caring' is a group for Carers providing support, information and skills in a cognitive behavioural framework.

Useful Organisations for Carers

Happy Days: Fantastic, fun & FREE! Join us every Monday starting on the 30th January for 6 weeks!

Join us at these fantastic events delivered by the Hertfordshire SMILE Team. The 6 events have been carefully designed to promote engagement and meaningful activities that are personalised, energetic, educational and fun!

Book one, two or even all six sessions completely free!

  • 30th Jan: Explore cultures from all around the world
  • 6th Feb: Discover exciting seasonal gardening activities
  • 13th Feb: Energise your day by using motivational movement
  • 20th Feb: Reminisce about the past with new friends
  • 27th Feb: Try your hand at creative ceramic painting
  • 6th Mar: Learn exciting cake decorating techniques

Monday 10:30am - 12:30pm
Elm Court Potters Bar EN6 3BP

Book today! Call Deborah Bunce 0208 905 1158

Carer Coffee Mornings: Carers Coffee mornings are arranged by the 3 GP practices in Potters Bar, Annandale, Highview and Parkfield and the Friends of Parkfield Patient group.

They are an ideal opportunity for carers to get together over coffee for advice and support. They are free and are held at St Johns House, The Walk, Potters Bar 10.30 - 12 noon. No booking required, just drop in. You can bring the person you care for, or for respite assistance contact CROSSROADS on 0208 905 1158.

The dates for the next mornings are:

  • Friday 1st December 2017
  • Friday 2nd February 2018
  • Friday 6th April 2018
  • Friday 1st June 2018
  • Friday 3rd August 2018
  • Friday 5th October 2018
  • Friday 7th December 2018

Bernadette, our carers champion at the surgery can give you more information. Download the information leaflet.

Crossroads Care: Crossroads Care is a national network of local charities. With over 5,000 trained professionals, they are Britain’s leading provider of support for Carers and the people they care for. They provide a flexible and adaptable service, offering a diverse range of services for all age groups, disabilities or health conditions.

If you think that Crossroads may be able to help they will visit you at home and together with the person you care for design the service that meets your needs. They can be contacted on 020 8905 1158 or www.crossroadscaring.com

Crossroads Care also offers ‘Book Your Own Breaks’ which is an exciting new pilot scheme. The service allows Carers to book breaks from their caring responsibilities in a flexible and stress free way. To register your interest go to www.crossroadsbreaks.com

Alzheimer's Society: Alzheimer’s Society is the UK’s leading care and research charity for people with Dementia and those who care for them.  A Dementia Support Worker can visit you at home to offer emotional and practical support.
They can be contacted on 0845 3000 336 www.alzheimers.org.uk

Family Lives: Family Lives is a free 24 hour confidential helpline offering support for complex and difficult family issues. They can help with all aspects of family life that include all stages of development including bullying at school, behaviour and mental health concerns of both parents and children.
They can be contacted on 0808 800 2222 www.familylives.org.uk

MIND: Mind is a Mental Health Charity which can offer advice and support if you are living with someone who has a mental health problem. Having access to the right information about a condition, treatment options or practical issues is vital. 
They can be contacted on 0300 123 3393 www.mind.org.uk

Herts Help: HertsHelp is a network of community organisations working together to provide practical support, guidance and information. The website has an A-Z listing of HertsHelp organisations and a section for Carers. www.hertsdirect.org/hertshelp
Or can be contacted on 0300 123 4044

Hertsmere Community Transport Schemes

Hertsmere Community Transport offers Ring & Ride which is a door to door transport service for people in Hertsmere who are unable to use public transport. It is primarily for local trips to leisure facilities and operates on weekdays only. Bookings can be made between one and seven days in advance by ringing 020 8207 5115 the office is open 9.30am to 12.30pm Monday, Wednesday and Friday There is a small charge.

Shopper Scheme is also a door to door service where people are picked up from their homes by minibus and taken to the local supermarket. There is a small charge.
To reserve a place phone 020 8207 5115 9.30am to 12.30pm Monday, Wednesday and Friday

Hertsmere Community Transport has a Wheelchair Accessible Car for the use of Hertsmere residents who are wheelchair users. The car can accommodate up to 3 passengers. It is usually driven by a volunteer from the Community Car Scheme. However, the car may be driven by friends or relatives of wheelchair users. It is available some weekdays and at the weekends. There is a small hire charge and mileage rate. At least 3 working days notice is needed. Call 020 8207 5055 9.30 – 2.30 Monday to Friday

Annandale Surgery

At Annandale Surgery we are here to support you as a Carer. Bernadette is our named Carers Champion.

You can pre book GP and Nurse Appointments for yourself and for those that you care for. Just let reception know that you are a carer when you book an appointment.

We appreciate that your health is important for you and the person that you care for and we offer all our carers a health check.
The Health Check consists of a few simple tests that will give you and your GP or health professional a clearer picture of your health in particular your risk of developing diabetes, heart disease, a stroke or kidney disease. All the tests are simple to carry out, and there will be time to discuss the results with your GP or health professional afterwards.

If you wish to have this check please:

  • Make an appointment for a non fasting blood test. The blood samples taken will be Cholesterol, Glucose and a test to measure your kidney function.
  • Make an appointment with our Healthcare Assistants, Sandra or our practice nurse. This appointment should be 7-10 days after your blood test.

At your appointment:

  • The Healthcare professional will discuss the results of your blood tests and what they mean.
  • You’ll be asked some simple questions about your family history, and any medication you're taking.
  • Your height, weight, ethnicity, activity levels and other lifestyle measures will be recorded.
  • Your blood pressure will be taken.
  • You’ll be given advice and support on maintaining good health, and on lifestyle changes that will help you to improve your health. Where appropriate you maybe offered medical treatments.

If you have any problems in your role as Carer please let us know.

Download the above information in a PDF - Useful Organisations for Carers.

Kool Carers

Young Carers are children and young people between 9-18 years who help care for family members who may be ill, have a physical or mental disability, or drug or alcohol problem.

Think you might be a young carer? Want to know more?

For further information please see:

Carers Bereavement Group

Carers in Herts welcome carers who have lost the person for whom they cared.

They run a series of free sessions which we hope will help you to:

  • Share your experience with other people in a similar situation.
  • Help you to find your own way to cope and move forward.
  • Get the information you need about other support and services which are available to you.

The sessions are run by an experienced team of volunteers who will be present at all sessions to offer a listening ear and support.

Bereaved carers living anywhere in Hertfordshire are welcome to attend.

Confidentiality is respected within the group at all times.

If you would like more information or would like to talk to a member of the Bereavement Support Team, please email contact@carersinherts.org.uk or call 01992586969.

Or visit our website www.carersinherts.org.uk

Cross Roads Care - Hertfordshire South

Cross Roads Care is a registered charity providing support to Carers and the people they care for. The  provide a wide range of support offering practical and emotional help to Carers and the people they care for in their own homes. They offer Information, advice and sign posting to other appropriate or useful agencies.
They aim to provide high quality, flexible services which respond to the individual needs of Carers and the people they care for, 24 hours per day, 7 days per week.

They provide our services throughout the boroughs of Hertsmere, Watford and Three Rivers.They were established in 1990 and have years of experience in developing and delivering a quality service to Carers and people with care needs.

Today they employ over 100 Care Support Workers, looking after the needs of the community.
They Provide:

  • essential breaks from the stresses of caring for people of all ages and disabilities.
  • the special quality of care that gives carers the peace of mind to let someone else step into their shoes.
  • support to people who live on their own to allow them to live independently.
  • a high quality service that is audited against the standards specified in CROQUET - Crossroads own evaluation tool, the County Inspectorate and the Care Quality Commission. Crossroads Care Hertfordshire South carries out client satisfaction surveys throughout the year, with all Carers and service users.
  • trained care support staff, who are managed, supervised and supported to work with a wide range of people with varying needs and disabilities.

For full details visit their website: